Refund, Returns and Cancellation Policies
All refunds shall be made in cash back or credit card return
All sales are final when client’s merchandise leaves our store or warehouse for delivery to client’s address.
Client may return merchandise that has left our store or warehouse for delivery to client’s address if it is damaged.
It is important that client inspect his purchase thoroughly before accepting and signing for his merchandise. Please do not assume that your product is not damaged just because the box and packaging is intact.
Client must check for both internal and external damage before client accepts delivery and signs for the delivery.
If client notices that merchandise is damaged, refuse delivery only of the damaged item(s) and call our customer service department immediately. Our shipping department will then order and ship a replacement for the client. Client must accept delivery of all undamaged merchandise.
After client signs for the purchase, client is responsible for damages and client will not be permitted to return the merchandise.
Client is obligated to inspect all merchandise before client signs for delivery of the merchandise.
Client's is responsible to make sure that merchandise will fit into client's residence. if not, additional charges could be apply to disarm and arm the furniture.
If client wishes to cancel his order, client may do so within 24 hours of placing the sales order and client will receive 100% refund of client’s money as cash back or credit card return.
If client wishes to cancel after 24 hours and before client’s merchandise leaves our store or warehouse for delivery to client’s address, there will be a 30% restocking fee and client will only receive 70% refund of client’s money as cash back or credit card return.
Client may not cancel client’s order after client’s order leaves our store or warehouse for delivery to client’s address.